Together with PDAM Tirta Musi Palembang, PBAPP won the international “WaterLinks” Award for “Best Water Operator Partnership (WOP)” in 2011.
WaterLinks represents the International Water Association (IWA), the Asian Development Bank (ADB), and the United States Agency for International Development (USAID). USAID has been implementing initiatives in Asia through its Environmental Cooperation-Asia (ECO-Asia) projects.
The WOP project is one of ECO-Asia’s key water supply initiatives. As a participant, PBAPP has been sharing its best practices and core competencies with PDAM Tirta Musi, the water supplier for the province of Palembang in Indonesia since December 2009.
The initial target for the partnership was to improve water supply services to 40,000 residents. At the point of initiation, more than 70% of these residents had intermittent water supply for 10-12 hours daily.
By focusing on non-revenue water (NRW) management and capacity development, PBAPP helped PDAM Tirta Musi to improve continuous water supply and increase access to safe drinking water for the benefit of 150,000 residents; and water supply availability has been upgraded to 24 hours a day.
A total of 80 PDAM Tirta Musi personnel were also trained by the Penang Water Services Academy (PBAPP’s sister-company that specialises in water industry training services).